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TO OUR ALASKA, HAWAII and APO CUSTOMERS Unfortunately at this time we are unable to process your orders via our website. You may e-mail your order to us at macgill@macgill.com, fax us at 800-727-3433, call us at 800-323-2841, or mail your order to our Lombard office at 1000 Lombard Rd, Lombard, IL 60148. We are sorry for any inconvenience and will do our best to make your order placement process as smooth as possible.
INTERNATIONAL ORDERS MacGill will not ship orders outside of the United States or its territories. We are sorry for any inconvenience this causes.
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The MacGill Glossary
DROP-SHIPPED:
Merchandise that is shipped directly from the manufacturer to the customer's
door.
INSIDE DELIVERY:
Applies to any freight order delivery that is taken off of a truck and
carried into the customer's facility by the delivery company driver. Please call
for additional cost.
SHORTAGE:
Please check your packing list that comes with your shipment for possible
backorders or drop-shipped items. If there are lost or missing products, please
call customer service at 1-800-323-2841.
MacGill's Shipping Terms and Conditions
Freight/shipping and delivery charges are based from MacGill's location in
Lombard, IL, to the customer's delivery destination that they have specified. Drop-ship
delivery charges are based from the manufacturer's location to customer specificied
destinations. Other charges (inside deliveries, lift-gate deliveries, or residential
deliveries) may be quoted by a MacGill Customer Service Representative upon request.
Please understand that you are responsible for any accessorial changes that you
request, either on your purchase order or at the time of delivery.
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